We are the Mods!
We’re bold. Passionate and united. Smart and level headed when we need to be, but with a twinkle in our eye. We’re sharp witted and kindhearted. And we always hold it down for our brands, rain or shine, day or night.
What's a Mod?
The Mods are pros in CX services.
They’re on the CX front lines delivering the best customer and community experiences for the greatest brands in the world. Mods provide customer support, moderate content, manage communities, and they do everything on social media.
The Mods are everywhere
You'll find the Mods answering phone calls and texting with customers. You'll find them moderating posts on forums or online reviews. They could be monitoring images, videos, or live streams. They might be chatting in-game, or play testing the game. Wherever you find customers, communities, or content, the Mods are there.
And you'll find them all over the world, in 90 countries speaking over 50 languages. There's always a Mod close by when you need one.
The Mods are Amazing
Chances are if you’ve ever received exceptional customer support, enjoyed great content, joined a vibrant community, or had a great social media experience, it was the Mods, behind the scenes, making it happen.
Mods make the CX world a whole lot groovier.
