London
Ref: 4248AI
Company Profile
Our client is a well-established tour operator specialising in creating tours in Great Britain and Ireland.
Responsibilities
Italian speaking Travel Account Executive
Salary: up to £34,000 per annum depending on experience
Location: London
Hybrid work
Ref: 4248AI
Main duties:
An exciting opportunity to be the main point of contact with clients building relationships with the aim to increase sales while providing outstanding service.
The Role:
- To develop a relationship with your clients to understand their needs ensuring the products are best suited in order to increase sales and growth in your territory.
- Be able to understand the client's sales cycle ensuring quotes are relevant.
- Ensuring the development and onboarding of new business.
- Meeting client's requirements ensuring the best product is offered to maximise sales.
- Liaising with clients and internal teams in preparing itineraries, costings, and quotes.
- Ensuring offers are competitive and profitable.
- Resolving any client queries as needed.
- Ensuring all details are recorded accurately.
- Additional tasks may include: supporting the client during a tour ensuring itineraries, documents, hotel placements are checked, support 24-hour emergency assistance, support team members.
- Following a successful probation period, this position is offered on a hybrid working system.
Candidate's Profile
- Fluent in Italian essential.
- Fluent in Spanish as an additional language beneficial but not required.
- 2 years' experience within the travel or tour operations industry highly recommended.
- Knowledge of destinations in Great Britain and Ireland beneficial.
- Passion for travel and tourism.
- Excellent communication and organisational skills.
- Proactive, dynamic and ability to multitask.
- IT literate.
- Able to work as part of a team as well as to take initiatives.
Up to £34,000 per annum depending on experience