Delegate Relationship Executive - German Speaking

WHO WE ARE:

Great Events by Great People.

We are CloserStill. We run more than 100 market-leading, B2B events and gatherings focused on the Business Technologies, Healthcare and Future Transport and Infrastructure sectors.

We are committed to excellence and innovation in our business operations and in our brands. Resulting in widespread recognition including numerous accolades and prestigious awards for our events like the London Vet Show and Learning Technologies to Tech Show and DevLearn, we were honoured to have been named in The Sunday Times Top 100 Best Companies to work for three consecutive years, from 2018 to 2020.

But we are nothing without our "CloserStillians". We are committed to building an environment for our workforce to excel.

WHO WE ARE LOOKING FOR:

CloserStill Media is proud to present this role, Delegate Relationship Executive. The foremost opportunity to kickstart your career in the events industry. It is a competitive yet fun role and ultimately it will give you knowledge & skills that you will take with you as you advance through the company. At CSM, we firmly believe in promoting from within and nurturing our own talent before looking externally. With a significant number of our current London workforce having started in our own telemarketing department, the evidence speaks for itself.

During your time with us you will work alongside some extremely experienced members of the event industry, learning from them and seeing what it takes to be an Events Professional. Alongside this you will be a part of a group of like-minded peers all going through the same process and experiences, with the chance to build lasting professional & personal relationships. We want you to be a part of our next class of 'Closerstillians', do you have what it takes?

THE ROLE:

Delegate Sales is the team that delivers event audiences and works across the teams at CSM to ensure key job titles in the given industry attend our industry leading events. Below is some information about what a day in Delegate Sales looks like:

1. The day starts with a team meeting and a chance to set your own personal target for the day.
2. We use a system of Power Hours throughout the day with 2 in the morning and 2 in the afternoon, in these hours we are dedicated to being on the phones and engaging with our clients.
3. This means there is plenty of time in both the morning and afternoon to spend time in our communal break out space and enjoy a coffee or tea.
4. Just after lunch we have another team meeting to determine where we are for the day and to share best practice.
5. The afternoon is spent with more Power Hours. Outside of these, there is room to get to grips with our event registration system and CRM. We have a CRM system that is unique to CloserStill, and you will gain valuable experience when in Delegates Sales on using this.
6. You will be expected to correctly input clients' personal details, work details and, if required, payment information into our event registration system.
7. Throughout the day you will be able to utilise alternative avenues, such as LinkedIn, to attract clients to our events.
8. The day ends with another team meeting to relay how well you did for the day and whether you hit your personal target.

ABOUT YOU:

• A risk taker, someone who isn't afraid to weigh up the options and make a well-informed decision, while utilising the specialists in the business to ensure you are working in a collaborative way.
• Someone who has a strong work ethic and who knows why hard work is important.
• An adaptable candidate who has the ability to process information and apply it effectively.

What competencies are we looking for?

• Adaptability
• Quick thinking
• Working well within teams across a multi-faceted business
• Independent working skills
• Industry Awareness
• Self-Awareness

Must be fluent in German.

We do not offer sponsorship for this role.

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at .