Spanish and Italian speaking Export Customer Service Executive

SPANISH AND ITALIAN SPEAKING CUSTOMER SERVICE EXECUTIVE

LANGUAGES
Fluent Spanish is essential plus a good level of Italian

LOCATION
South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARY
c. £30,000 pa, possibly negotiable depending on languages and skills

COMPANY AND BACKGROUND
Our client is a world leading exporter of some of the world s most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIES

This is a fantastic opportunity to join a fairly small but very friendly and supportive international customer service team as their Spanish and Italian speaking Export Customer Service Executive.

You will be responsible for offering full B2B support to Spanish and Italian speaking clients, agents and distributors and will include the following duties and responsibilities:

The typical job responsibilities will include:

• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams for other markets and language when necessary

CANDIDATE EXPERIENCE / SKILLS

• Fluency in Spanish is essential plus a good knowledge of Italian
• Previous customer service experience or administrative experience is essential
• A clear and confident communicator
• A good team player but also able to work independently
• Effective at prioritising and able to work to deadlines and under pressure

SALARY
c. £30,000 pa (possible negotiable depending on experience) plus benefits

WORKING HOURS ARE MONDAY TO FRIDAY (35 hour week) - 8.00 - 17.00 or 9.00 or 17.00

CONTACT: Lisa Grimes