French speaking Trilingual Customer Service Advisor
Watford
Ref: 8213FC
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
Salary: up to £30,000 per annum
Location: Watford
Hybrid working with regular office attendance
Ref: 8213FC
Main Duties:
- To provide excellent customer service and administrative support.
- To manage the ordering process from initial enquiry to delivery.
- To manage existing accounts and client contract information.
- To manage credit or debit notes.
- To coordinate deliveries in line with client requirements and update client accordingly.
- To liaise with other departments regarding client requirements or changes.
- To respond to incoming enquiries and provide excellent customer service.
Candidate's Profile
- Fluent in French AND either Dutch, Spanish, German or Italian (written and spoken) - Essential.
- Previous experience in customer service and/or sales support - Essential.
- Proactive, confident and dynamic personality.
- Excellent communication skills and a team player.
- Computer literate (MS Office, Internet).
- Able to work in a fast-paced environment.