Title
Japanese Speaking Sales Administrator
Type of employment
Full time
Salary
£25,000 -£26,000 per annum (According to experience)
Job profile
Japanese logistics company currently are looking for a Sales Administrator to provide support and services to their Sales team.
Main Tasks and Responsibilities
- Sales activity assistance
- Work both in the office and in the field to promote sales activities effectively.
- Increase sales in the field in line with the Company's target areas such as foodstuff and pharmaceuticals by utilising skills and knowledge in those areas.
- Assist Senior management to determine the range of services to be sold, contribute to the development of sales strategies mainly for Japanese companies and the setting of sales targets.
- Maintain regular contact with customers to identify their operational needs and new requirements.
- Liaise with the Operations department to ensure timely deliveries to meet customers' demand.
- Prepare quotations by collecting relative costs and required information.
- Correspond adequately to enquiries.
- Handle customers' complaints proactively and achieve their satisfaction by providing appropriate solutions and follow ups.
- Improve service quality by analysing current procedures and feedback from third parties.
- Communicates with subsidiaries to arrange all shipments are delivered safely as customers' demands, using all the knowledge of the company's Network.
- Prepare reports and analysis in Japanese requested by Company's HQ in Japan.
- Be aware of international variances in cultural and legal issues pertaining to sales.
- Keeps up to date with services and competitors
- Marketing
- Compile and analyse sales figures, prepare proposals for marketing campaigns and promotional activities and undertake market research.
- Liaise with the company's Group to promote their company brand worldwide.
- Cooperate with Business Development Managers to produce marketing materials.
- Promote services over social media and the company's website, in a way that is consistent with the Company's brand and social media strategy.
- Others
- Provide bi-lingual support as and when required.
- Provide ad-hoc assistance to HHG section if required.
- Provide ad-hoc support to Line Managers.
Qualifications
- Bi-lingual skills. (English and Japanese)
- More than 3 years' prior experience as a sales administrator in the Freight Forwarding industry.
- Freight Forwarding business knowledge, especially in the field of food and pharmaceutical shipment.
- A great sense of self-motivation, ambition and determination.
- Ability to achieve desired results both individually and as a part of a team.
- Strong communication and interpersonal skills
Location
London, UK
Visa
Eligible to work in the UK
About our client
Logistics industry
