Location: Sunbury-on-Thames, Surrey – Hybrid (3 days office / 2 days home)
Salary: £33,000–£35,000 DOE + 15% Retention Bonus
Contract: Fixed-Term Contract – Up to 12 Months (Maternity Cover)
Hours: Full-Time, 38.5 Hours per Week
We are recruiting for a Sales Support Coordinator to join an established international business based in Sunbury-on-Thames.
This is a varied position combining sales administration, order management and customer account coordination. You will support existing customers across European markets, ensuring orders are processed accurately, enquiries are handled efficiently and strong customer relationships are maintained.
Fluent English and Russian or another Eastern European language are essential.
Manage customer accounts and provide day-to-day sales support
Process customer orders, prepare quotations and assist with pricing enquiries
Coordinate deliveries and monitor stock availability
Maintain regular communication with international customers
Support Business Development Managers with existing customer accounts
Liaise with internal departments including Logistics, Finance and Warehouse teams
Resolve customer queries, order discrepancies and returns-related issues
Maintain accurate customer records and sales information
Assist with customer forecasts and inventory planning
Identify opportunities to improve customer service and internal processes
Fluent English and Russian or another Eastern European language
Previous experience in sales administration, sales support, account coordination or a similar role
Excellent organisational skills and attention to detail
Confident handling customer enquiries and maintaining professional relationships
Experience processing orders, preparing quotations or coordinating deliveries would be advantageous
Strong communication and numerical skills
Comfortable working with multiple systems and managing competing priorities
Proactive, adaptable and able to learn new products and processes quickly
Previous experience in a B2B or distribution environment would be beneficial but is not essential
Able to commute to Sunbury-on-Thames three days per week
15% retention bonus
Hybrid working – 2 days from home, with an early finish at 3pm on Fridays
24 days' annual leave plus bank holidays
Generous pension scheme – 7.5% employer contribution, increasing to a maximum of 10% with matching
Health and wellbeing benefits – private dental cover, gym subsidy, life insurance and Employee Assistance Programme
Travel benefits – subsidised public transport and worldwide travel insurance (subject to eligibility)
Additional perks – subsidised lunches, onsite massage and regular company social events
This is a fantastic opportunity for a multilingual professional with a background in sales support, administration or customer account coordination.
If interested, please apply today.
