French & Dutch Speaking Social Media Specialist

Are you a Dutch, French & English speaking social media expert with a passion for community engagement, consumer care and data-driven insights.

This is an exciting opportunity to join a global organisation supporting one of the world's most recognisable health and nutrition brands as they expand their digital presence across the Benelux region.
We're looking for a Social Media Specialist who can bring creativity, cultural understanding and operational excellence to a fast-moving, multilingual environment.

Title: Social Media Specialist - French, English & Dutch speaking
Contract: 6-Month FTC, Full Time - 40 hours per week
Salary: 32,000
Location: Hybrid London

About the Role
Starting January 2026, you'll play a key role in expanding social media operations across the Benelux market, with a strong focus on the Netherlands. You'll act as the primary social media contact for a major global FMCG brand, managing customer interactions across Dutch, French and English channels.

This is a hands-on role where you'll manage proactive and reactive conversations, support brand reputation, and deliver best-in-class community management.

What You'll Be Doing

• Managing social media interactions across Dutch, French and English channels
• Delivering timely and brand-aligned responses to consumer queries and complaints
• Publishing, scheduling and tagging content
• Monitoring sentiment, identifying trends and escalating potential issues
• Analysing performance data and producing actionable reports on KPIs and consumer insights
• Supporting the development of training materials, knowledge-base content and workflow improvements
• Collaborating with customer-care teams to unify processes and ensure smooth handovers
• Contributing to workshops, training sessions and continuous improvement initiatives

Requirements:

• Native-level Dutch, plus strong French and English communication skills
• 5+ years' experience in social media management or community management for consumer brands
• Proven ability to manage high-volume social channels with excellent tone-of-voice control
• Strong knowledge of social management and listening tools
• Deep understanding of platform algorithms, trends and best practices across Facebook, Instagram, X/Twitter and emerging channels
• Strong analytical skills with the ability to turn data into insights
• Exceptional written communication and brand-aligned messaging skills