Sales Development Representative (German Speaking)

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

We'relooking for a German speaking Sales Development Representative (SDR) to join our high performing EMEA Sales Development team, supporting growth across the DACH region (Germany, Austria, Switzerland).

In 2026, our SDRorganisationis focused strongly on drivingpipelinefor NICE's AI first solutions, with a primary emphasis on Cognigy- arecognisedleader in Conversational and Generative AI across Europe.You'llbe the first point of contact for potential customers, introducing NICE's AI powered technologies, uncovering their needs, and booking qualified discovery calls for our Account Executives (AEs).

Working across a mix of inbound and outbound activity, you'll research accounts, identify key stakeholders, and craft thoughtful outreach that opens doors and creates genuine sales opportunities.

You'llbuildexpertisein the DACH market, developpersonalisedengagement strategies, and shape early stage conversations that convert into realpipeline.

From day one,you'llbe supported by experienced mentors, structured training, and a team committed to your long term success.

How will you make an impact?

• Drive high quality pipeline for NICE's AI first product suite, particularly Cognigy's conversational and generative AI capabilities.
• Identify, contact, and engage key decision makers through multi touch outreach (email, phone, social, video).
• Execute a balance of strategic outbound prospecting and inbound lead follow up tomaximisepipeline generation.
• Understand customer pain points and articulate how NICE +Cognigydeliver measurable value.
• Build high quality discovery opportunities for AEs and ensure smooth, informed handoffs.
• Document all activities, insights, and interactions accurately and consistently in Salesforce.
• Meet or exceed monthly goals for discovery calls, qualified opportunities, and outbound productivity.
• Collaborate with AEs, Marketing, and regional stakeholders to refine targeting and improve conversion.
• Continuously develop knowledge of AI, automation, CX technology, and competitive positioning in the DACH market.
• Use AI enhanced prospecting tools to increase efficiency, relevance, and impact.

Haveyou got what it takes?

• Fluent German and strong English communication skills.
• Confident communicator, especially when engaging senior stakeholders.
• Strong curiosity and the ability to uncover real needs through discovery.
• Proactive, self motivated, andorganised, withgreat time management skills.
• Comfortable using CRM tools; Salesforce experience is a plus.
• Driven by results, eager to grow, and excited about working in an AI driven sales environment.

You'llhave an advantage if you also have:

• Experience with Outreach, LinkedIn Sales Navigator, or similar prospecting tools.
• Interest in or exposure to Conversational AI, automation, or CX technology.
• PriorSDR, BDR, inside sales, or prospecting experience in SaaS or technology.

What'sin it for you?

This is a chance to build a career at the heart of Europe's AI revolution.You'llgain:

• Hands on experience selling one of Europe's mostrecognisedAI platforms (Cognigy)
• Deep understanding of conversational and generative AI use cases
• A highly transferable and in demand skillset
• Ongoing coaching, sales development training, and access to global best practices

You'llbe part of a global team that celebrates growth, innovation, and bold ideas.

Weoperatea hybrid working model designed for productivity and balance:

• 2 office days per week in Berlin for collaboration, teamwork, and face to face connection
• 3 remote days for focus, flexibility, and personal efficiency

Office days priorities collaboration, ideation, learning, and creating a vibrant team environment.

About Cognigy

NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE , we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.

Requisition ID: 9834

Job type: Individual contributor.

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.