French speaking Sales Support Coordinator
Ref: 5484F
Company Profile
A successful international business which empowers companies worldwide to unleash their full potential in the rapidly evolving technology landscape.
Responsibilities
French speaking Sales Support Coordinator
Salary: Up to £27,000 per annum plus benefits
Location: Northwich
Hybrid Working Pattern
Ref: 5484F
Note this role does not involve any cold calling.
Main duties:
To consistently deliver exceptional customer service and sales support while establishing long-lasting relationships.
The Role:
- To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers.
- To ensure accurate processing of customer orders, and to act as the primary point of contact.
- To ensure timely delivery of client orders, resolving issues and keeping customers informed.
- To engage with clients to collect feedback, resolve inquiries, and offer solutions.
- To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization.
- To keep a record of all customer interactions in our CRM system accurately and timely.
- To carry out any additional tasks that may be needed occasionally.
Candidate's Profile
- Fluent in French (written and spoken) - Essential
- Previous experience in sales support or administrative role - beneficial
- Interest in technology and strong IT skills - advantageous
- Excellent communication & interpersonal skills
- Ambitious and driven
- Confident and dynamic
