Sales Team Assistant - French Speaking

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers' businesses-and how our products and services can help them overcome challenges, elevate their message, and achieve their goals.

Do you thrive on variety, enjoy supporting people, and want to kick-start your sales career in the Sports & Entertainment industry? Join the global leader in visual content and play a vital role in our EMEA Sport & Entertainment team. We are looking for a Sales Team Assistant to support the EMEA Sport and Entertainment sales representatives in their daily interactions with customers and internal stakeholders. You will be a highly organised individual with a growth mindset with a passion for sport, major events, lifestyle and culture.

Join us and be part of a team where your contributions are valued, and your career can flourish in the exciting world of sport and entertainment!

Contract: 12 month Fixed Term

• As an integral member of our EMEA Sport and Entertainment sales team, your primary role will be to provide comprehensive support to our customers and sales representatives, leveraging expertise from various internal departments at Getty Images to handle a diverse range of post sales, administrative tasks and deliver effective solutions and results. If you're looking for a dynamic role where no two days are the same, we'd love to hear from you!

• Customer Support & Liaison: Be a first point of contact for customers post sale - answering queries, solving issues, and ensuring their needs are met quickly and professionally. Respond to customer enquiries promptly, directing them to the appropriate salesperson for sales related queries.
• Sales Support: Engage in discovery activities to understand customer needs, recommend relevant products and services, and collect pertinent customer information. Assist sales reps by tracking agreements and invoices, preparing quotes, entering data, and handling administrative processes.
• Post Sales Administration: Process, code, and manage invoices and agreements. Support CRM updates, record keeping, and any after sales tasks that need attention.
• CRM Utilisation: Use Customer Relationship Management (CRM) software to support daily tasks, track interactions, and ensure seamless customer experiences.
• Administrative Assistance: Provide paperwork and admin support to the sales team, helping to streamline internal processes and improve efficiency.
• Technical Support: Troubleshoot customer access and technical issues (e.g. login or download problems), escalating to Technical Account Managers when necessary.
• Customer Event & Content Support: Help customers coordinate event coverage bookings, ensuring timely communication and logistics. Set up automations for content delivery to ensure a smooth and professional post event experience.
• General Team Support: Pitch in wherever needed - from planning team events to organizing digital file systems - to support the wider team's goals and operations.

• Business level French language skills.
• 1-2 years' experience in a customer service, administrative, or project support role.
• An interest and desire to progress into a sales role.
• Strong interpersonal and communication skills - someone who enjoys building relationships and is comfortable on the phone, video, or by email.
• Exceptionally well organized, detail oriented, and able to juggle multiple priorities.
• Flexible and proactive attitude - enjoys tackling varied tasks and stepping outside of a defined job description.
• Comfortable using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Salesforce (or similar CRM systems) and learning new systems quickly.

Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.