Front of House Services and Retail Coordinator

We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

Front of House Services and Retail Coordinator

We are looking to recruit a Front of House and Retail Coordinator to join our Schools, Lifelong Learning & Culture service. This is a fixed-term contract ending 31/08/2026.

About the role

To be the welcoming face of Ceredigion Museum, manage the shop, front of house volunteers. Promote the museum and its activities. Ensure the safety of the museum, its visitors and staff.

About the candidate

• Excellent interpersonal and communication skills
• Good eye for detail and creativity
• To have the ability to organise own work, prioritise tasks and work methodically, responding to busy/quiet periods appropriately
• To have an understanding and commitment to the principles of Customer Care and Equal Opportunities insofar as they relate to Service users and colleagues

Due to the requirements of the role, the successful candidate must have a level of Welsh fluency on appointment. Please see the person specification for the further details.

Our offer to you

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role's key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.

More information about our wide-ranging employee benefits can be found on our careers website.

Interviews

Interviews will be held on 29/04/2026. To reduce disruption to candidates, interviews will be held remotely.

Additional Information

This role includes weekend working as part of a normal working week or rota. The successful candidate will be entitled to the following pay:

• Saturday - Time and a quarter
• Sunday - Time and a half

This role may require bank holiday working. The successful candidate may receive a choice of double time or single time and a day off in lieu.

We welcome applications from candidates seeking a secondment. It is recommended that line manager/employer permission is sought before applying to ensure you may return to your substantive post once the secondment has ceased.

For further information and an informal discussion regarding this post please contact David Salter on or email

Note: We reserve the right to extend the application closing date.

What we offer

• Work-life balance
• Lifestyle savings scheme
• Generous employer pension scheme
• Cycle to work scheme
• Learning and development

Where you'll work

Schools and Culture

We offer appropriate challenge and support to our schools, to help them deliver first class education to all pupils, across the age and ability range. Our primary functions are as follows:

• School Improvement: Leadership; Support and Challenge, Teaching and Learning; Digital Literacy; Literacy and Numeracy; Welsh in Education
• Additional Learning Needs: Provision for pupils with Additional Learning Needs, Inclusion; Attendance; Educational Psychology
• Pupil Wellbeing:Counselling; Welfare; Anti-Bullying, Pupil Voice
• Education Governance: Data ; Governor Support, Policy support
• School Admissions
• Culture: Music Service; Cered; Felinfach Theatre; Museum
• Infrastructure and Resources: Planning School Places; Modernisation and Twenty First Century Schools Programme; Buildings; Grants
• Catering: Day Centres; Primary Schools; Residential homes.
• Childcare Unit: Childcare Sufficiency Assessment; Childcare & Play Grant; Childcare Offer; Out of School (After School Clubs and Holiday Playschemes); Day Nursery, Cylch/Playgroup & Childminder business support and staff training