Platinum Travel Recruitment are collaborating exclusively with a fabulous forward thinking DMC based in London now seeking an experienced Multi-Lingual Inbound Operations Executive to join their vibrant & supportive team. French, Spanish, Italian, Portuguese or German language skills are essential.
Exciting role for a travel professional from an inbound travel company seeking career growth with a reputable travel company.
Multi-Lingual Inbound Operations Executive Duties:
- Develop tailor-made package and itineraries and managing of group travel requests.
- Efficiently handle and respond to email requests.
- Negotiating rates with suppliers and checking availability
- Creation of client proposals and following up in native languages either French, Spanish, Italian, Portuguese or German.
- Booking all necessary travel components and services.
- Apply profit mark-ups and provide transparent quotations to customers.
- Preparing and issue invoices, through Tour Plan booking software maintaining accurate financial records.
- Handle rooming lists and prepare client vouchers for all travel services.
- Maintain regular contact with suppliers to ensure smooth coordination
- Working as a team, sharing knowledge and supporting colleagues.
Multi-Lingual Speaking Inbound Operations Executive Essential Requirements:
- Groups experience within the inbound travel industry is essential
- Happy to work in the office full time hybrid after probation.
- Research and learn about the UK inbound travel industry as well as the overall tourism market and the B2B travel agency and tour operator concepts.
- Advanced Microsoft Office proficiency (Outlook, Excel, PowerPoint, Word).
- Ability to quickly learn new software and stay current with new updates.
- Understanding of Profit Margins and Markup Percentages.
- Highly accurate data entry abilities, especially when entering prices and margins.
- Excellent written and verbal English and one European language (required) Must be fluent in either French, Spanish, Italian, Portuguese or German.
- Strong negotiation skills to satisfy customer needs.
Multi-Lingual Inbound Operations Executive Benefits:
- Lucrative salary
- Career progression
- Sick pay
- Travel perks
- Supportive team
- Hybrid after probation
- Varied role
