Mandarin-Speaking Sales Assistant
Are you passionate about real estate and luxury accommodations? Do you have a knack for turning inquiries into bookings? We are seeking a dynamic and motivated Mandarin-speaking Sales Assistant to join our team at Enso, a premier luxury property designed for discerning students.
Role: Customer & Sales Assistant (Mandarin-Speaking)
Location: Colchester
Contract: Permanent - 20 to 25 Hours per week
About Us: Enso offers luxury accommodations for students, providing an unparalleled living experience for the academic year. Our state-of-the-art facilities and premium services cater to the needs of our residents, ensuring comfort, convenience, and a sense of community.
Key Responsibilities:
- Generate new business and convert inquiries into bookings for each academic year.
- Follow up with new applicants, making calls to capture information and drive conversions within set timescales.
- Utilize Yardi to effectively record and report inquiry levels.
- Manage applications from start to finish.
- Conduct virtual and physical viewings of the property.
- Achieve weekly and monthly KPIs set by the accommodation manager.
- Maintain accurate records of applicants.
- Liaise with the marketing team and management to suggest suitable assets for driving business.
- Conduct market research, monitor competitors, and produce actionable insights.
- Focus on the Chinese demographic, engaging with prospective residents via WeChat and Red.
Requirements:
- Fluent in Mandarin and proficient in English.
- Strong communication and interpersonal skills.
- Experience in sales, customer service, or a related field.
- Familiarity with Yardi or similar CRM systems.
- Ability to meet targets and work within set timescales.
- Utilize WeChat and Red for business engagement.
- Keen attention to detail and excellent organizational skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a vibrant and inclusive environment.
- Professional development and growth opportunities.
- A supportive team and a collaborative work culture.
Enso is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and be part of a team that transforms luxury living for students. Apply now!
